CHC Solutions BEWARE - refused to reimburse expenses. Mystery shopping is part of what we refer to as the “Listen” or measurement stage of customer experience management (CEM). Profile; 2,107 posts; March 05, 2015 11:55AM. That company was a complete scam and never paid the mystery shoppers. Like This. These are quick wins that you want to make sure are being executed. We have received several reports of mystery shopping scams using our trademarked. This is my 3rd casino shop with this company and I will NEVER shop for them again. Similarly, mystery shoppers stay in stealth mode and portray themselves as real customers to measure service quality. Intouch Insight is a legitimate mystery shopping company, in business for over 20 years. The company was given a Shopper’s Choice award from the MSPA in 2019. Customer Experience; Social Media Listening & Reputation Management;. Mystery Shopping Program (MSP) is a tool used to measure the quality of service, or compliance with regulation, or to gather specific information about products and services. The smartest companies adopt a view of end-to-end customer service, that. Top market research companies that observe customer service and sales staff behavior and techniques in a service or retail location. 6. A collection of sample mystery shop questionnaires for industries such as retail, petro convenience, and. and Canada, along with a global partner network. Mystery Shopping Company Discussion;. That's why Mystery Shopping is also called Covert Evaluation. Fortunately, our full-color Mystery Shopping Report Forms make implementing a Mystery Shopping system easy, fast, and cost-effective. Compliance Solutions Check is in the Mail. Compliance. Mystery Shopping consumer watchdogs to measure the quality of customer service and to collect information about products and service delivery against your own specific standards and expectations. Deliver physical and digital measurement requirements in over 100 markets around the world using our trained evaluator panel. Mystery shopper services help big and small businesses enhance the customer experience. Upon completion, the tool will provide you with a quantifiable evaluation of the OSHA and HIPAA compliance risk to your facility. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Social Media Listening & Reputation Management, and Loss Prevention, Compliance and Auditing, we design curated. Ellis Property Management Solutions February 10, 2014. Secure Document Shredding with Shred‑it®. From the telephone appointment process, to the apartment walk-through, to closing and follow-up, our apartment mystery shopping solutions allow you to. We ensure their professionalism and accuracy through a stringent onboarding and orientation process. Workers can score everything from free food to extra money when they work for a mystery shopping company. Elite CXS provides secret shopper services helping you improve customer service with our car wash mystery shopping services. Mystery shoppers now ensure much more than integrity as they provide 3rd party evaluations of all customer-facing operations. Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. Maybe they are paying shoppers now, but they got away with it, and there is nothing to stop them from using this business model again and again. Sentry Marketing is Texas-based mystery shopping company that serves the dining and hotel industries. They can do this by ensuring employees know how to sell, explain, and positively represent a product or service and give adequate, friendly, and beneficial customer service. We can answer all these questions for you in a timely and organized way:Mystery Shopping in Dubai UAE will collect all data as undercover customers to get real-time market data. Sutter Marketing. 27 Hillier Street, Sheung Wan, Hong Kong. Reply. Our mystery shop programs are a valuable tool in helping financial institutions and other organizations see through the customer’s eyes to assess all elements of the customer experience, including: Customer satisfaction. Conversely, auditors need to reveal their identity during an on-site inspection, whether conducting a scheduled or unscheduled operational audit. It is also used to coach staff about specific activities, change behaviors, and have a direct impact on sales. Like This. It involves trained individuals, known as mystery shoppers, who visit your locations and assess various aspects of your business, such as customer service, cleanliness, and overall brand consistency. Our mystery shoppers are experts in your industry and know how to collect data that leads to meaningful insights. And hardly anyone loves a pop quiz. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs; Mystery Shopping Job Board; Merchandising Assignments and Companies; Mystery Shop Forum Meta; General Chat; Latest; Login; Join; Search Business Evaluation Services is a full-service market, guest satisfaction and compliance audit company. EXCLUSIVE SERVICES. So far so good. S. When it comes to holistic customer experience improvement, we see things differently. • 81% of mystery shoppers perform fewer than 20 shops a month as part-time independent contractors • Mystery shoppers, on average, perform shops for 3. This is extremely important when trying to find ways to innovate and grow a company’s customer base. Schedule a meeting. August 19, 2023. Bridging gaps in your finances. Our mystery shopping services include onsite, telephone and web-based programs for consumer and B2B organizations, across a wide-spectrum of business categories. Our Mystery Shopping Solutions helps you to: Consider your CX objectives and apply an optimized approach to achieving improvement through bespoke measurement solutions. 7. Our mystery hotel guests will report on the cleanliness of the rooms, customer service and all your organization’s key performance indicators for a customized quality assurance audit that highlights your opportunities for improvement. Intouch Insight is the most technologically advanced Mystery Shopping service provider in North America with the expertise and knowledge to build tailored programs that can help you evaluate your brand service standards. We design and customize a wide range of services, from mystery shopping to customer surveys to brand reputation monitoring. Display compliance; Shopper sentiment;. The technique is employed in an extensive array of diligence such as trade, restaurants, banks, expediency stores, service providers, company, department stores, travel and. Mystery Shopping Checklist is a questionnaire that shoppers use to provide information after completing a shop inspection. I know some others have reported slow payment but I have always been paid within 60 days. Analyze. Mystery. Mystery Shopping is used to measure and improve the quality of the overall experience provided by any business focussed on delivery great customer service. If you are unsure which platform holds your current assignments, contact mystery. They recall the problems shoppers had with Franchise Compliance with similar to identical shops. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry. Step 4: Establish a baseline. We recommend setting a. You’ll probably want to have an in-flight meal and try out some of the available forms of entertainment. 800-711-2706. scanman1 2k 8y . sbrahma 100 9y . We maintain a database of more than more than 800,000 verified mystery shoppers, compliance auditors and panelists, providing coverage in over 18,000 cities across the. To get in touch, use this form to book a call or you can reach us directly at 1-800-397-3515. We’ve designed our operations to deliver convenience, with minimal intrusion into your busy schedule. Profile; 2,107 posts; March 05, 2015 11:55AM. solutions to solve them. totterman 9y . For this assignment, the assigned shopper will perform an ANONYMOUS audit of the assigned 9Round franchise location and staff and will report on any deviations from standard 9Round protocol and compliance as described. Our solutions drive repeat business, loyalty and sales, while turning customers into brand advocates. Mystery shopping compliance audits play an important role in motivating your teams, while helping you to maintain the quality of customer relations at the heart of your. The Mystery Shopping service company will collect and process the data from this questionnaire, summarize all the information and report the. Enhancing Brands Globally from the Customer Experience Capital of the World. We also offer a variety of surveys and question types, including qualitative surveys, quantitative. I was paid in just. Face to Face Interviews. Now, what are the 10 benefits of mystery shopping in retail stores? Monitored and measured service performance: it is incredibly important for you as a company to monitor and measure your service performance which is how well you are able to help and assist your customer through their buyer journey. About us. I have seen lots of posts of. While many will then automatically toss out the proposals with the highest quotes, we recommend taking that figure with a grain of salt. Mystery Shopping Company Discussion;. Shopmetrics launched in 2004 and today is an ISO-certified company that offers technology platform solutions to mystery shopping, fieldwork, business audit, and market research providers worldwide. Like This. และการวัด ความพึงพอใจของลูกค้า. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. Mystery shopping is a technique to swiftly yet proficiently assess business performances, deliverables and employees from the outlook of a non–biased customer. Intouch Insight is a CX Solutions company that helps multi-location businesses achieve operational excellence so they can exceed customer expectations. Mystery shopping requires a shopper to interact with a company under the guise of being a prospective customer. Elite CXS’ Telephone-Based Mystery Shopping will allow you to continuously and accurately understand the customer call experience: wait times, hold times, representative friendliness, professionalism and knowledge, as well as call resolution and offline follow-up. These are quick wins that you want to make sure are being executed. The world’s largest brands trust Ipsos for Mystery Shopping, because our programmes are better designed, better executed and drive better impact. It is great and insightful to ask for subjective feedback, but 99% of the time that is where difference of opinion will create disagreements. Step up your side hustle with Ipsos – the global leader in mystery shopping. Advantages of recordings. They are gone, and good ridance. Shopmetrics launched in 2004 and today is an ISO-certified company that offers technology platform solutions to mystery shopping, fieldwork, business audit, and market research providers worldwide. In addition to analyzing customer experience, mystery shopping services can support banks and financial organizations in a number of ways, including: Customer sales & service audits to ensure your front-line employees are operating with. They give feedback on things such as product selection, cleanliness of the facility, customer services, and more. Sutter Marketing. Elite CXS’ mystery shopping and video mystery shopping solutions are designed to ensure your service standards and customer experience are met through active measurement of service staff and their execution against the ideal service process. Request a quote. Another problem that plagues mystery shopping programs is a lack of data integrity. Mystery Shop for us. Industries. Mystery Shopping Discussion; Compliance Solutons- carpet cleaning shops. A century-old technique created by. . Establish objectives, scope and priorities. In these studies, you would serve as a trained observer, as a so-called mystery shopper, and engage in a normal customer experience situation. In addition to mystery shopping services, we’re your source for customer satisfaction studies, compliance audits and employee satisfaction programs. The service is free to join and you just might be matched up with mystery shopping gigs for some of the world’s. I just scheduled a shop to get my carpet cleaned with reimbursement up to $225. At the end of a lot of mystery shopping, I may have to report my findings to the institution’s manager. The shopper then observes the interaction and assesses performance based on specific pre-defined criteria that the business is trying to measure. Recording your mystery shopping experiences makes the management of your assignment much easier when you consider all of the benefits. If the objective and evidenced based questions are the only KPI’s that score for the overall report. mystery shopping, employee and resident surveys, and reputation management solutions. While many will then automatically toss out the proposals with the highest quotes, we recommend taking that figure with a grain of salt. Elite CXS offers a range of solutions to help you improve your customer experience, satisfaction, and reputation. Like This. I've e-mailed both frsupport@globalcompliance. But every single one is alcohol or tobacco age compliance. These powerful products work together to help you increase satisfaction, improve efficiency, and reduce risk in your portfolio. An operation that lured. maintain and build your brand by inspecting and reporting on your dealerships’ compliance to the. A large part of raising the average guest cheque comes from upselling to your customers. I've heard horror stories on the board in the past for carpet cleaning shops such as those offered by the subject MSC where reimbursements for the carpet cleaning service often took several months and lots of back-and-forth emails before payments were made. In the banking and financial services industry, the more services you sell to customers, the more likely they are to be loyal. Profile; 264 posts; July 24, 2014 07:38PM. Mystery Shopping Company Discussion; Compliance Solutions Worldwide and Franchise Compliance. As one of the best international mystery shopping companies, we have been market leaders in CX Management for 26+ years with a global coverage in 100+ markets. Don't tar Compliance Solutions with the same brush. Compliance Solutions Worldwide Company Overview:Based in Richmond, Utah, Compliance Solutions Worldwide has been in business for over eight years. Motivate employees to better represent the brand and create an enjoyable atmosphere for customers. Mystery Shopping. Forgot Password Log me inI just got an email from a friend that was looking for people to do a carpet cleaning mystery shop. Instead of having to worry about things from five or so different angles, you’ll only have to concern yourself with a couple. While only 18% of those surveyed said they were rewarded for a solid score, 86% said that linking good reports with rewards were a great motivator to make. 1. She contacted Compliance Solutions several times to tell them. Staff friendliness and engagement skills. We draw from our arsenal of more than 600,000 mystery shoppers, intercept interviewers and compliance auditors, with 100% market coverage throughout the U. From compliance training to specialty services, we offer a full suite of services to manage & stay compliant with everything related medical waste. Monitor your customers & adapt to their needs. We are present in 350+ cities in India with over 1,00,000 mystery shoppers registered with us - With experience in 15+ industries, we’re here to help you understand and device a customer centric approach for your service/product delivery. Review. This expertise means Kinetic can conduct complex B2B mystery shops with ease. Mystery Shopping Checklist is a questionnaire that shoppers use to provide information after completing a shop inspection. Reply. Mystery shopping is not limited to measuring compliance to brand standards in brick-and- mortar locations only. Profile; 2,107 posts; March 05, 2015 11:55AM. Shelly Loftin, the American Bankers. Don't tar Compliance Solutions with the same brush. | Confero provides customer experience research services to leading brands, multi-unit and independent. . Mystery Shopper Magazine. Our Reach. All in one platform is to support the effective work of store auditing. View All Solutions. I was paid in just. Apartment mystery shopping programs are an invaluable tool to proactively ensure your leasing agents are adhering to company standards and doing everything correctly to market your communities. I was paid in just. SCAM Alerts. Profile; 2,107 posts; March 05, 2015 11:55AM. If you prefer email, you can contact us at info@arcqs. And a quick check of Volition has a post from the president of Compliance Solutions from 2007 stating, "Compliance Solutions Worldwide is and has been affiliated with Franchise Compliance, Inc. Shopping Southeast Pennsylvania, Delaware above the canal, and southwestern NJ since 2008. We are award-winning members of. Finally, you'll discover our other mystery visits, as well as our solutions that will change your mystery shopping programs and get your employees even more involved. The mystery shopping industry has been around since the 1940s and is a nearly $2-billion-dollar-a-year industry. With that in mind, positive reinforcement helps alleviate the stress. Covid-19 Testing; Brand Standards Auditing; Competitive Intelligence; Compliance. Mystery Shopping Company Discussion; Compliance Solutions Worldwide - Do they Pay. QA & Brand Audits. The technique is employed in an extensive array of diligence such as trade, restaurants, banks, expediency stores, service providers, company, department stores, travel and. 688. BARE. Business Evaluation Services was founded by the current President, Charles Stiles. Profile; 2,107 posts; March 05, 2015 11:55AM. Specific industries can be subject to a wide range of legal, regulatory and franchise requirements based on their location and niche. I was paid in just. Design. Enhance customer experiences, and increase customer loyalty, advocacy, and transaction values with our custom mystery shopping, customer satisfaction surveys, and compliance audit solutions. Franchise Compliance Mystery Shop - Get $40 and a free workout in Billings, MT! February 25, 2019. 000+ field force in 100+ countries worldwide we are specialized in multi-country research solutions. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. In the highly social, connected world we live in today, it would be a mistake to only measure compliance for walk-in customers at brick and mortar locations. Hi, I am planning to. Email us: hello@shoppersconfidential. Subscribe to our newsletter dedicated to mystery shopping. เชี่ยวชาญวิธีวิจัยด้าน. 1. Comprehensive mystery shopper reports and analysis. Average American works 44 hours per week. Secret shoppers allow you to see the internal operations of your hotel or resort from a guest’s perspective. +1 310 796 0080. Earn an average of $22. I have worked with them before and have always got paid. SGS Annual Report Job Opportunities Upcoming Webinars Sustainability Solutions. We have vast knowledge in multiple industries and provide custom-designed CX platforms with a full set of APIs. Our robust mystery shopping program includes program consultation and design, data capture and action tracking, program creation and delivery and reporting and analytics! In fact, we also have our own KODO-CX app that delivers mobile reporting requirements straight to your territory managers. and Canada, along with a global partner network. I was paid in just. Compliance Solutions Worldwide (19 Discussions) Confero (110 Discussions) Consumer Connection (14 Discussions). Profile; 2,107 posts; March 05, 2015 11:55AM. GBW’s experience and expertise across industries, geographies, and measurement programs are unparalleled. From global enterprises to local businesses, our user-friendly platform generates relevant insights that cannot be underestimated. It supports companies in making their compliance processes more effective and efficient. It is important to note that GBW Mystery Shoppers can only pick up mystery shopping jobs by going through our Shopper Portal, which requires Shopper ID. Mystery Shopping, Surveys & Audits. Disadvantages of Mystery Shopping Service Expenses There is a cost to doing Mystery Shopping. All our Mystery Shopping projects deliver exceptional data that helps to improve customer service and lead to increased revenue. Confero. By crafting and utilizing the most appropriate shopper profiles, you’ll obtain powerful insights that can assist you in positively impacting your business strategies. July 16, 2012. Technology is an integral part of today’s businesses, and your mystery shopping program should be no exception. On any given day, BARE International is doing business for clients in over 150 countries, completing more than 50,000 audits each month. That is where the Team Action Module comes in. totterman 9y . I did a shop for them at the end of December 2015 and still have not been paid. Reply. HS Brands Global is a leader of Mystery Shopping research that has a branch in Thailand. Respond to any frontline enquiries. Leverage BARE International’s 35+ years of experience that has taken this tried and true method to new levels to evaluate your customers’ experiences. Just signed up with Sutter Marketing, and I'm looking at their Job Board. Develop customer personas. Mystery Shopping is one of market research tools for measurement of customer service quality, regulatory compliance or data collection related to specific products and services by sending anonymous customer or Mystery Shopper to evaluate your services. Don't tar Compliance Solutions with the same brush. It is a real-time, interactive approach to examining the quality of information being provided to the customer. We often have opportunities for you to earn a quick $22 in 20 minutes. prettygul1 500 9y . We maintain a database of more than more than 800,000 verified mystery shoppers, compliance auditors and panelists, providing coverage in over 18,000 cities across the U. Comprehensive Brand Protection. maintain and build your brand by inspecting and reporting on your dealerships’ compliance to the. Compliance & Responsible Sales. Request a quote today. Our Mystery Shopping solution entails sending people, also known as secret shoppers, to sales locations such as showrooms, stores, and hotels to conductMystery Shopping Consulting Services in Egypt & Middle East. Mystery Shopping is a well-known method of customer research. BARE hires mystery shoppers to do in-person or over-the-phone customer chat or video visits. As the largest Mystery Shopping provider in the world, we offer solutions, from the ‘classic’ mystery shops to crowd-sourced micro shops – that are robust, reputable, and reliable. May 2023 November 2022 September 2022 January 2022 December 2021 November 2021 June 2021 May 2021 April 2021 March 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August. Mystery shopping originated in the 1940s as integrity evaluations conducted by private investigators. HS Brands ได้ดำเนินธุรกิจผ่านการเปลี่ยนแปลง การเติบโต และประสบ. It is a method of gathering customer feedback in order to identify problems and provide solutions. Skip to content. Browse our directory of mystery shopping companies here. They measure, manage and improve customer experiences across all your customer touch points. com. Contact us today to request a demo and speak with an expert to help you build the program that will best fit your business! *New mystery shopping customers only. 5103. During the visit, the shopper is carrying a voice. Customer Surveys. Because it requires preparation time to select and train a qualified shopper that meets the target customer group of a certain business, a charge for products or services, and a quality control process with a summarized report. Home ; Solutions ; Mystery Shopping ; Mystery Shopping. Person To Person Quality Mystery Shopping – Valid. It is important to note that GBW Mystery Shoppers can only pick up mystery shopping jobs by going through our Shopper Portal, which requires. Mystery Shopping Company Discussion;. Mystery Shopping Company Discussion;. Our mystery shopping programs play a pivotal role in. In a refreshing change of pace, I've recently noticed several CORI shops with fees larger than normal. Elite CXS’ Telephone-Based Mystery Shopping will allow you to continuously and accurately understand the customer call experience: wait times, hold times, representative friendliness, professionalism and knowledge, as well as call resolution and offline follow-up across your phone-based touchpoints, including omni-channel initiatives. Defining the expected results will allow you to easily identify and address outliers as well as gauge improvement over time. I have worked with them before and have always got paid. Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure the quality of sales and service, job. Mystery shopping in a retail, hotel or restaurant environment helps identify gaps in service and improve the customer experience. That time, the payment for this month visit will be paid on 25th of the next month, but since 2012, the payment delayed to 25th next 2 months or even until beginning of the third month. Mystery Shopping Company Discussion;. Advisory. The pay for mystery shopping tends to vary dramatically, and in recent years, companies have started offering less money. and Canada, along with a global partner network. Why Static-A Mystery Audits are different than most of the traditional mystery shopping programs in the Market: Detailed Brand Assessments leads to a Scientific Program Design. You can shield your business from potential legal issues or penalties, and. Profile; 2,107 posts; March 05, 2015 11:55AM. Without the reports that mystery shoppers submit, companies would be missing out on important. And although today employee evaluation is a big part of most mystery shopping jobs, it has. When designed correctly, mystery shopping will: Increase sales and profitability via more engaged and comfortable customers. Profile; 2,107 posts; March 05, 2015 11:55AM. Key note Speeches – Customer Service, Sales, Building Brand Ambassadors, Restaurant Industry Growth, The Impact of Social. Profile; 10 posts; November 10, 2012 12:36PM. . Why Static-A Mystery Audits are different than most of the traditional mystery shopping programs in the Market: Detailed Brand Assessments leads to a Scientific Program Design. Browse our directory of mystery shopping companies here. ·‡§—· ¯Ÿ¿/³•ïÝ$ ¿ÐTyÔ !›ä¶#¼×Å sä" %p ÊØ’#50ÄèOêÓÞ‰ø†ÿ6K©*v (àá Hªrú¬ùsíœ=ç/e€ ˜É. Mystery Shopping Discussion; Mystery Shopping Company Discussion; New Mystery Shoppers; Kudos, Compliments, & Shout-Outs;. and Canada, along with a global partner network. Related: 20 Side Jobs You Can Do While Also Working Full. We achieve success through a relentless focus on quality and innovation. Let us Mystery Shop for you. • Sales enthusiasts are prepared. When you can’t be everywhere, trust Shiftsmart mystery shoppers for incomparable market research and retail intelligence. We serve some of the top multi-location dine-in, quick-serve, and fast. The compliance check can. Primo Solutions (19 Discussions) QSI Specialists (2 Discussions) A Closer Look (102 Discussions). Mystery Shopping will help you instantly know where your goals are or where the problems that need to be fixed are. This criteria can involve customer service. sbrahma 100 9y . Suite 1704, 17/F Fu Fai Commercial Centre. GBW’s CX e framework is the result of our unique ability to combine physical measurements with digital Platformation™ capabilities. Mystery shopping is used to improve business processes, including quality of sales and service, job performance, regulatory compliance, and an adherence to brand standards. I was paid in just. Specialty Services. Traditional Mystery Shopping Solutions. CHC Solutions BEWARE - refused to reimburse expenses. See our solutions for customer experience, mystery shopping, online reputation management, brand compliance, and loss prevention. NPS & Indicator Ratings; Customer Laboratories;. scanman1 2k 8y . Because it requires preparation time to select and train a qualified shopper that meets the target customer group of a certain business, a charge for products or services, and a quality control process with a summarized report. Leverage BARE International’s 35+ years of experience that. com; 58 Rue de Nanterre - 92600 Asnières-sur-SeineReason SOPs are pre-requisite to audit and mystery shopping is very simple. They are gone, and good ridance. It is also used to coach staff about specific activities, change behaviors, and have a direct impact on sales. I was paid in just. I received an offer for a carpet cleaning shop from compliance solutions but it is being scheduled through CTCSS. Your baseline can be derived either from your brand standards, for example if a. Most of the time you’ll be reimbursed. Mystery Shopping Discussion; Compliance Solutons- carpet cleaning shops. Policies help you strengthen operations and reduce risk in an easy-to-use system. This means the primary goal is data collection for the purpose of driving actionable insights that inform ongoing improvements. That's why Mystery Shopping is also called Covert Evaluation. Gather objective data from every customer touchpoint to drive insights on how to improve experiences at every stage of the journey. . Employing over 100 full-time, dedicated developers and product specialists across the US and Europe, our products such as the Shopmetrics mystery. 67 an hour with Elite CXS. Average American works 44 hours per week. Federal Trade Commission. Measuring What [email protected]. Mystery shopping offers insight into how employees are responding to brand promise and SOPs, which allows for better coaching. Mystery Shopper Magazine. We do not use career shoppers and utilize strict rotation policies to ensure you get fresh insights with every visit. Mystery shopping is a great way to obtain a reality check and ensure continuity between the variety of channels that customers use to engage with brands. The Worldwide Leader in Mystery Shopping Software Used by over 150 mystery shopping providers, over 18,000 companies and over 3 million shoppers, SASSIE unlocks your company’s potential to: • Win New Business • Develop Unique Services • Maximize Staff Efficiency • Obliterate the Competition It’s time for your technology to go world class. Use our eyes and ears to discover how your staff interact with your customers. In many mystery shopping programs, incentives are offered to shoppers for completing shops on time. I read through the posting and it is IDENTICAL to the one previously offered by franchise compliance inc.